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dc.contributor.authorSaen, Reza Farzipoor
dc.date.accessioned2017-05-03T15:46:51Z
dc.date.available2017-05-03T15:46:51Z
dc.date.issued2010
dc.date.modified2010-09-29T06:54:15Z
dc.identifier.issn17562511
dc.identifier.doi10.1504/IJSSS.2010.031469
dc.identifier.urihttp://hdl.handle.net/10072/34088
dc.description.abstractThe European Foundation for Quality Management (EFQM) excellence model has been used extensively and beneficially in manufacturing, banking and finance, education, management and consultancy, etc. However, EFQM may not have a strong sense of where to invest as a strategic priority or where improvement will make the biggest impact in business performance and results. The objective of this paper is to develop a mathematical model for harmonising the scores growth among nine criteria of EFQM model subject to available time, available budget, preference of decision maker (DM) and precedence constraint. To harmonise the scores growth among multiple criteria, a goal programming model is developed.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent95387 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoeng
dc.publisherInderscience
dc.publisher.placeUnited Kingdom
dc.publisher.urihttp://www.inderscience.com/browse/index.php?journalID=296
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom100
dc.relation.ispartofpageto108
dc.relation.ispartofissue1
dc.relation.ispartofjournalInternational Journal of Society Systems Science
dc.relation.ispartofvolume2
dc.rights.retentionY
dc.subject.fieldofresearchCommerce, Management, Tourism and Services not elsewhere classified
dc.subject.fieldofresearchSociology
dc.subject.fieldofresearchcode159999
dc.subject.fieldofresearchcode1608
dc.titleA new model for harmonising scores growth among multiple criteria of excellence model of EFQM: a case study in Sepahan Industrial Group Co.
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.rights.copyright© 2010 Inderscience Publishers. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal website for access to the definitive, published version.
gro.date.issued2010
gro.hasfulltextFull Text
gro.griffith.authorFarzipoor Saen, Reza


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