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dc.contributor.authorSparks, Beverley
dc.contributor.authorSmith, Jo-Anne
dc.contributor.editorRichard Bulter and Roslyn Butler
dc.date.accessioned2018-09-27T23:18:51Z
dc.date.available2018-09-27T23:18:51Z
dc.date.issued2010
dc.date.modified2011-06-06T06:03:17Z
dc.identifier.isbn9781845936525
dc.identifier.urihttp://hdl.handle.net/10072/34635
dc.description.abstractResort Condominiums International (RCI), originally founded by Jon and Christel DeHaan, is currently (2009) a subsidiary of the publicly listed company Wyndham Worldwide Corporation, offering exchange vacations to millions of members. It is part of an important component of the tourism market called timeshare or vacation ownership. This chapter will explore how the idea of exchange was made into a multi-million dollar business that transformed one of the accommodation sectors of tourism. It starts with a focus on the couple (DeHaans) considered the founders of commercial exchange, reviews the history of the founding company (RCI), discusses the evolution of the product, evaluates the challenges confronting the industry today, and extracts some of the key lessons learned over the past 30-40 years. Throughout the chapter, insights from the founders, as well as those currently employed in timeshare, provide further views on the industry and the DeHaans’ contributions to tourism.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent14519 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoeng
dc.publisherCABI
dc.publisher.placeUnited Kingdom
dc.publisher.urihttps://www.cabi.org/bookshop/book/9781845936525
dc.relation.ispartofbooktitleGiants of Tourism
dc.relation.ispartofchapter5
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom60
dc.relation.ispartofpageto75
dc.rights.retentionY
dc.subject.fieldofresearchTourism management
dc.subject.fieldofresearchcode350803
dc.titleThe DeHaan Family and RCI: the Development of the Timeshare Industry
dc.typeBook chapter
dc.type.descriptionB1 - Chapters
dc.type.codeB - Book Chapters
gro.facultyGriffith Business School, Department of Tourism, Sport and Hotel Management
gro.rights.copyright© 2010 CAB International Publishing. The attached abstract is reproduced here in accordance with the copyright policy of the publisher. Please refer to the publisher's website for further information.
gro.date.issued2010
gro.hasfulltextFull Text
gro.griffith.authorSparks, Beverley A.


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