An Interactional Approach to Organizations' Success in Socializing Their Intern Newcomers: The Role of General Self-Efficacy and Organizational Socialization Inventory

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Title An Interactional Approach to Organizations' Success in Socializing Their Intern Newcomers: The Role of General Self-Efficacy and Organizational Socialization Inventory
Author Song, Zibin; Chathoth, Prakash
Journal Name Journal of Tourism & Hospitality Research
Year Published 2010
Place of publication United States
Publisher Sage Publications
Abstract Using an interactionist approach, this study examined the effects of the general self-efficacy (GSE) and the organizational socialization inventory (OSI) domains, as well as the GSE × OSI domains on tourism and hospitality organizations' success—newcomer perceived general job satisfaction (GJS) and intent to return (ITR)—in socializing their intern newcomers. The sample included 352 senior tourism and hospitality undergraduates from two institutions of higher education in tourism and hospitality in China's Hainan Island who just experienced organizational socialization in their respective placement organizations. Results indicated that intern newcomers' GJS and ITR can be significantly predicted by GSE and all OSI domains, respectively; that GJS can be incrementally explained by all the interactions between GSE and the four OSI domains, except for the GSE × OSI_training; and that ITR can be incrementally explained by the interactions of GSE × OSI_training and GSE × OSI_future prospect. The study's findings as well as their theoretical and practical implications are discussed within the context of organizational socialization research, GSE-related social cognitive career theory and core self-evaluation theory, and human resource development practices in tourism and hospitality organizations.
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.1177/1096348009350648
Volume 34
Issue Number 3
Page from 364
Page to 387
ISSN 1096-3480
Date Accessioned 2010-12-13
Language en_AU
Faculty Griffith Business School
Subject Commercial Services
URI http://hdl.handle.net/10072/35608
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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