Work organization, human resource practices and employee retention in Indian call centers

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Title Work organization, human resource practices and employee retention in Indian call centers
Author Thite, Mohan; Russell, Bob
Year Published 2010
Publisher Sage Publications Ltd.
Citation Asia Pacific Journal of Human Resources, Vol. 48(3), pp. 356-374
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.1177/1038411110381623
Copyright Statement Copyright 2010 Australian Human Resources Institute. This is the author-manuscript version of the paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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