Towards a model of human resource solutions for achieving intergenerational interaction in organisations

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Title Towards a model of human resource solutions for achieving intergenerational interaction in organisations
Author McGuire, David; By, Rune Todnem; Hutchings, Kate
Journal Name Journal of European Industrial Training
Year Published 2007
Place of publication United Kingdom
Publisher Emerald Group Publishing ltd
Abstract Purpose – Achieving intergenerational interaction and avoiding conflict is becoming increasingly difficult in a workplace populated by three generations – Baby Boomers, Generation X-ers and Generation Y-ers. This paper presents a model and proposes HR solutions towards achieving co-operative generational interaction. Design/methodology/approach – This paper adapts Park's theory of race relations to explain the distinctiveness of generational work groups and the challenges and opportunities that these groups present when interacting in organisations. Rashford and Coghlan's cycle of organisational change, based on the Kübler-Ross grief cycle, is then mapped onto Park's race relations cycle in order to link generational interaction to emotional reactions to change over time. Findings – The paper sets out a research agenda for examining how generations interact in the workplace. It acknowledges the limitations of using Park's theory of race relations, in particular the criticisms levelled at assimilationist approaches. Originality/value – The paper provides an alternative viewpoint for examining how generations co-exist and interact and shows how HR solutions can respond to the needs of different generations.
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.1108/03090590710833651
Volume 31
Issue Number 8
Page from 592
Page to 608
ISSN 0309-0590
Date Accessioned 2010-10-21
Date Available 2011-02-15T12:54:36Z
Language en_AU
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject Human Resources Management
URI http://hdl.handle.net/10072/36211
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1x

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