Linking organisational systems to performance in Australian hospitals

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Title Linking organisational systems to performance in Australian hospitals
Author Lawrence, Sandra Anne; Townsend, Keith John; Wilkinson, Adrian John
Publication Title Proceedings of the 24th Annual Australian and New Zealand Academy of Management Conference: Managing for Unknowable Futures
Editor Bruce Gurd
Year Published 2010
Place of publication Australia
Publisher ANZAM
Abstract Throughout the world hospitals are under pressure to achieve high performance. In this study, we test the extent to which a newly developed High Performance Work Systems (HPWS) Model influences a firm performance outcome (continuum of patient care) in acute hospital settings. Utilizing rigorous multi-rated, industry-based hospital accreditation data relating to 462 acute hospitals, we found that the four workplace systems (management systems, HRM systems, information systems and safe work environment systems) all significantly influenced the continuum of patient care. Based on these data, we argue that conceptualisations of HPWS should be multi-dimensional in nature.
Peer Reviewed Yes
Published Yes
Publisher URI http://www.anzam.org/
ISBN 1877040827
Conference name 24th Annual Australian and New Zealand Academy of Management Conference
Location Adelaide, SA, Australia
Date From 2010-12-08
Date To 2010-12-10
URI http://hdl.handle.net/10072/36450
Date Accessioned 2011-01-31
Date Available 2011-06-06T06:00:17Z
Language en_AU
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject Organisational Behaviour
Publication Type Conference Publications (Full Written Paper - Refereed)
Publication Type Code e1

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