Understanding: Its importance to the management of community pharmacies in Australia

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Title Understanding: Its importance to the management of community pharmacies in Australia
Author Woods, Phillip Stephen; Gapp, Rodney Peter; Fisher, Ron James; King, Michelle Annette
Publication Title Proceedings of the 24th Annual Australian and New Zealand Academy of Management Conference: Managing for Unknowable Futures
Editor Bruce Gurd
Year Published 2010
Place of publication Australia
Publisher ANZAM
Abstract This paper explores the themes of business management competence that are regarded as most important for educating Australian community pharmacy managers. The business and health system environments of community pharmacy in Australia are changing significantly. Community pharmacy owners and managers have been slow to respond, with evidence that poor management capability is a cause. Ten key community pharmacy stakeholders, deemed to be national profession-leaders or experts in management, participated in a semi-structured focus-group interview. The findings highlighted the theme of ‘understanding’ as crucial to the development of the critical areas of management competence. These findings provide an informative departure point for further research which seeks to better understand management competence required by community pharmacists and how competence may be improved.
Peer Reviewed Yes
Published Yes
Publisher URI http://www.anzamconference.org/
Copyright Statement Copyright 2010 Australian & New Zealand Academy of Management. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the conference's website for access to the definitive, published version.
ISBN 1877040827
Conference name 24th Annual Australian and New Zealand Academy of Management Conference
Location Adelaide, South Australia
Date From 2010-12-08
Date To 2010-12-10
URI http://hdl.handle.net/10072/36465
Date Accessioned 2011-01-12
Language en_US
Research Centre Griffith Institute For Tourism; Population and Social Health Research Program
Faculty Griffith Business School
Subject Commerce, Management, Tourism and Services
Publication Type Conference Publications (Full Written Paper - Refereed)
Publication Type Code e1

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