The evolving picture of standardisation and certification for process assessment

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Title The evolving picture of standardisation and certification for process assessment
Author Rout, Terence Patrick
Publication Title Seventh International Conference on the Quality of Information and Communications Technology - QUATIC 2010
Editor Fernando Brito e Abreu, Joao Pascoal de Faria, Ricardo J. Machado
Year Published 2010
Place of publication Los Alamitos, CA
Publisher IEEE
Abstract The International Standard for Process Assessment, ISO/IEC 15504, has evolved over a period of almost twenty years, supported by extensive research and empirical study. A forthcoming revision of the Standard is intended to transform it from a single, multi-part standard to a set of related standards using a defined numeric range. This transformation will lead to an expanded range of application, and to a significantly more open standards framework. The revised requirements for the Standard envisage that it will address the assessment of other process characteristics beyond that of process capability, which has been the focus of attention to date. The scope also makes possible the extension of assessment to fields outside the ICT domain. Hand in hand with this evolution is a concentration on verification of conformance, with a view to formal certification of the results of assessments, whether in terms of profiles of Process Capability, or of Organizational Maturity. The proposed scope of work also incorporates a body of knowledge for process assessment, setting a standard for eventual certification of assessment professionals.
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.1109/QUATIC.2010.21
Copyright Statement Copyright 2010 IEEE. Personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution to servers or lists, or to reuse any copyrighted component of this work in other works must be obtained from the IEEE.
ISBN 978-0-7695-4241-6
Conference name QUATIC 2010 - 7th International Conference on the Quality of Information and Communications Technolo
Location Porto, Portugal
Date From 2010-09-29
Date To 2010-10-01
URI http://hdl.handle.net/10072/37247
Date Accessioned 2011-03-01
Date Available 2011-03-16T07:57:31Z
Language en_AU
Faculty Faculty of Science, Environment, Engineering and Technology
Subject Software Engineering
Publication Type Conference Publications (Full Written Paper - Refereed)
Publication Type Code e1

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