Information Systems and Intra-Organisational Power: Exploring Power & Political Aspects Associated With the Adoption of a Knowledge Sharing System in an IT Services Department

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Title Information Systems and Intra-Organisational Power: Exploring Power & Political Aspects Associated With the Adoption of a Knowledge Sharing System in an IT Services Department
Author Attygalle, Shan; Von Hellens, Liisa Annikki; Potter, Leigh-Ellen Christine
Publication Title Journal of Information, Information Technology, and Organizations
Editor Eli Cohen
Year Published 2010
Place of publication Santa Rosa, California
Publisher Informing Science Institute
Abstract It is widely accepted that the successful adoption of information systems in organisations is dependent on the contextual factors relating to organisational culture, power, structure, and strategy. Of these, organisational power has been least investigated, especially in relation to information systems of a knowledge sharing context. Moreover, IS and power theories belonging to the emergent perspective of power have not been explored in detail in recent times. In this paper, an attempt is made to illustrate the intra-organisational power and political aspects associated with designing, implementing, using, and maintaining an information system used for sharing knowledge. This was achieved by investigating a case study focused on a knowledge sharing system of an IT services department in an Australian university. The findings were derived based on the analysis conducted using the elements of Political Variant of the Interaction Theory (PVIT), which we argue is a theoretical framework belonging to the emergent perspective of power. The analysis provided insights into how the investigated information system shaped, and was shaped by, the power relations of the organisational context. Moreover, the investigation confirmed the analytical strength and the applicability of the PVIT to modern case studies despite its age and lack of use. Based on the findings implications for future use of the PVIT are also drawn in this paper.
Peer Reviewed Yes
Published Yes
Alternative URI http://www.jiito.org/articles/JIITOv5p001-023Attygalle430.pdf
Copyright Statement Self-archiving of the author-manuscript version is not yet supported by this journal. Please refer to the journal link for access to the definitive, published version or contact the author[s] for more information.
ISBN 1535-07-03
Conference name 2010 Informing Science + IT Education Conference
Location Italy
Date From 2010-06-19
Date To 2010-06-24
URI http://hdl.handle.net/10072/38327
Date Accessioned 2011-04-13
Language en_AU
Research Centre Institute for Integrated and Intelligent Systems
Faculty Faculty of Science, Environment, Engineering and Technology
Subject Information Systems Theory
Publication Type Conference Publications (Full Written Paper - Refereed)
Publication Type Code e1d

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