Superstore interactivity: a new self-service paradigm of retail service?

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Title Superstore interactivity: a new self-service paradigm of retail service?
Author Merrilees, Bill; Miller, Dale
Editor Professor John Fernie
Year Published 2001
Publisher Emerald
Citation International Journal of Retail and Distribution Management, Vol. 29(8), pp. 379-389
Peer Reviewed Yes
Published Yes
Publisher URI http://www.emeraldinsight.com/0959-0552.htm
Alternative URI http://dx.doi.org/10.1108/09590550110396953
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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