An exploratory study examining information technology adoption and implementation in full-service restaurant firms

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Title An exploratory study examining information technology adoption and implementation in full-service restaurant firms
Author Oronsky, Carl R.; Chathoth, Prakash
Journal Name Hospitality Management
Year Published 2007
Place of publication United Kingdom
Publisher Elsevier
Abstract The purpose of the paper is to explore and compare the current use of information technology-related advances in chain and independent full-service restaurants, the factors that motivate managers of these types of restaurants to decide whether or not to implement such technology, and how these managers perceive the impact of technology on the firm. A case study analysis involving four San Francisco Bay Area full-service restaurants was conducted to examine the framework of full-service restaurants to implement new technology. Propositions are developed that purport the information technology adoption and implementation characteristics of full-service restaurant firms while elucidating the distinctiveness between chain and independent firms.
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.1016/j.ijhm.2006.04.001
Volume 26
Issue Number 4
Page from 941
Page to 956
ISSN 0278-4319
Date Accessioned 2011-03-31
Date Available 2011-05-30T06:56:42Z
Language en_AU
Faculty Griffith Business School
Subject Hospitality Management
URI http://hdl.handle.net/10072/38877
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1x

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