A Proactive Response to the Mobbing Problem: A Guide for HR Managers

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Title A Proactive Response to the Mobbing Problem: A Guide for HR Managers
Author Shallcross, Linda; Ramsay, Sheryl Gai; Barker, Michelle Carmel
Journal Name New Zealand Journal of Human Resources Management
Year Published 2010
Place of publication New Zealand
Publisher Human Resources Institute of New Zealand
Abstract This paper introduces the concept of workplace mobbing as a destructive organizational behaviour of psychological assaults perpetrated against the target causing them harm and loss of employment. The discussion is drawn from a three year Australian study of 212 self identified targets of workplace mobbing behaviours. The behaviours are typically covert with informal networks and friendship loyalties providing effective mechanisms for emotional abuse, including those arising from human resource management practices. This paper discusses the manipulation of informal sources of power, with the use of gossip, rumour, hearsay, and innuendo to discredit and demonise those targeted. The study explores some of the systemic reasons for these behaviours and identifies some of the contributing risk factors and suggests management practices that can minimise the harm caused.
Peer Reviewed Yes
Published Yes
Publisher URI http://www.nzjhrm.org.nz/Site/Articles/2010_Folder/2010.aspx
Volume 10
Issue Number 1
Page from 27
Page to 37
ISSN 1175-5407
Date Accessioned 2011-05-25
Date Available 2011-05-31T06:25:26Z
Language en_AU
Research Centre Centre for Work, Organisation and Wellbeing; Griffith Asia Institute
Faculty Griffith Business School
Subject Organisational Behaviour
URI http://hdl.handle.net/10072/38930
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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