The Citizen's Charter: How such initiatives might be more effective

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Title The Citizen's Charter: How such initiatives might be more effective
Author James, Simon; Murphy, Kristina; Reinhart, Monika
Year Published 2005
Publisher Sage Publications Ltd.
Citation Public Policy and Administration, Vol. 20(2), pp. 1-18
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.1177/095207670502000201
Research Centre Key Centre for Ethics, Law, Justice and Governance
Faculty Arts, Education and Law
Publication Type Journal Articles (Refereed Article)

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