Causes of disruption to franchise operations

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Title Causes of disruption to franchise operations
Author Frazer, Lorelle
Journal Name Journal of Business Research
Editor Arch G. Woodside
Year Published 2001
Place of publication USA
Publisher Elsevier Science
Abstract In this paper, factors that disrupt the operations of a franchisor are examined. Two variables, franchise disputes and franchised outlet conversions, proxy for franchise disruption. This study investigates two possible causes of disruption to the franchise: lack of franchisor support and stage of franchise life cycle. Data obtained from a survey of the population of Australian franchisors in 1998 are analyzed using structural equation modeling (SEM: Amos). The analysis concludes that the provision of support services to franchisees is not a significant cause of system disruption. However, the stage of life cycle development is significant with older and larger franchises experiencing greater levels of disruption.
Peer Reviewed Yes
Published Yes
Publisher URI http://www.elsevier.com/wps/find/journaldescription.cws_home/505722/description#description
Copyright Statement Copyright 2001 Elsevier : Reproduced in accordance with the copyright policy of the publisher : This journal is available online - use hypertext links.
Volume 54
Issue Number DEC
Edition 3
Page from 227
Page to 234
ISSN 0148-2963
Date Accessioned 2002-04-09
Language en_AU
Subject Small Business Management
URI http://hdl.handle.net/10072/3958
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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