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dc.contributor.authorDoebeli, G
dc.contributor.authorFisher, R
dc.contributor.authorGapp, R
dc.contributor.authorSanzogni, L
dc.contributor.editorMajed Al-Mashari
dc.date.accessioned2017-05-03T14:08:57Z
dc.date.available2017-05-03T14:08:57Z
dc.date.issued2011
dc.date.modified2011-08-03T06:52:29Z
dc.identifier.issn1463-7154
dc.identifier.doi10.1108/14637151111122310
dc.identifier.urihttp://hdl.handle.net/10072/39706
dc.description.abstractPurpose - The purpose of this paper is to propose a business process management (BPM) governance model that sets BPM decision making, along with roles and responsibilities. The setting context of the study is a government-owned corporation operating in Australia. Design/methodology/approach - A qualitative case study examined and analysed organisational documents using a content analysis approach. Results of document analysis are used to inform a series of in-depth interviews of key stakeholders in the organisation. Interviews are analysed using a constant comparison method to derive themes and build categories of description. Findings - A BPM governance model is proposed. Results of thematic analysis are interpreted against the framework of the BPM governance model, leading to findings that include implications for theory and practice. Practical implications - In practical terms, the research shows how BPM practice can be aligned and integrated with the corporate governance and management systems in the selected case study organisation. Originality/value - Despite research identifying the importance of governance, along with associated capabilities, there has been little progress on how the above mentioned capabilities can be effectively deployed across an organisation. This paper addresses a gap in the literature relating to how to deploy BPM governance in an organisation.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherEmerald
dc.publisher.placeUnited Kingdom
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom184
dc.relation.ispartofpageto202
dc.relation.ispartofissue2
dc.relation.ispartofjournalBusiness Process Management Journal
dc.relation.ispartofvolume17
dc.rights.retentionY
dc.subject.fieldofresearchInformation systems
dc.subject.fieldofresearchBusiness systems in context not elsewhere classified
dc.subject.fieldofresearchcode4609
dc.subject.fieldofresearchcode350399
dc.titleUsing BPM governance to align systems and practice
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Business School, Dept of Employment Relations and Human Resources
gro.date.issued2011
gro.hasfulltextNo Full Text
gro.griffith.authorSanzogni, Louis


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