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dc.contributor.authorRowlands, Bruce
dc.contributor.editorIsomaki, H
dc.contributor.editorPekkola, S
dc.date.accessioned2018-02-20T12:30:28Z
dc.date.available2018-02-20T12:30:28Z
dc.date.issued2011
dc.date.modified2012-08-21T22:56:44Z
dc.identifier.isbn978-1-84996-346-6
dc.identifier.doi10.1007/978-1-84996-347-3_4
dc.identifier.urihttp://hdl.handle.net/10072/40355
dc.description.abstractThis chapter reports on field research into the relations between developers and the business client and explores the role that systems development methods can play in influencing this relationship. The findings of this field study are distinctive in that they illustrate how the business client (user) is able to exercise power over systems developers through the enactment of organisational structures and routine operating procedures embedded within a development method. The chapter also describes a scenario where developers see the systems development process as unequal and where there is a conflict of interest. Using a neglected view of power in the information systems literature, our particular focus is on applying Hardy's (1985) model of unobtrusive power to help us understand the dynamics between developers and the business client and why grievances do not exist.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.languageEnglish
dc.language.isoeng
dc.publisherSpringer
dc.publisher.placeUnited Kingdom
dc.relation.ispartofbooktitleReframing Humans in Information Systems Development
dc.relation.ispartofchapter4
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofpagefrom55
dc.relation.ispartofpageto73
dc.rights.retentionY
dc.subject.fieldofresearchInformation systems organisation and management
dc.subject.fieldofresearchcode460908
dc.titleUnderstanding the Business Client - System Developer Relationship: a Power Perspective
dc.typeBook chapter
dc.type.descriptionB1 - Chapters
dc.type.codeB - Book Chapters
gro.facultyGriffith Sciences, School of Information and Communication Technology
gro.date.issued2011
gro.hasfulltextNo Full Text
gro.griffith.authorRowlands, Bruce H.


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