A review of emotion regulation and development of a framework for emotion regulation in the workplace

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Title A review of emotion regulation and development of a framework for emotion regulation in the workplace
Author Lawrence, Sandra Anne; Troth, Ashlea Clare; Jordan, Peter Jeffrey; Collins, Amy
Book Title Research in occupational stress and well being: The role of individual differences in occupational stress and well being
Editor Pamela L Perrewe and Daniel C Ganster
Year Published 2011
Place of publication United Kingdom
Publisher Emerald
Abstract Research in industrial and organizational psychology demonstrates that the regulation of negative emotions in response to both organizational stressors and interpersonal workplace interactions can result in functional and dysfunctional outcomes (Coˆte´, 2005; Diefendorff, Richard, & Yang, 2008). Research on the regulation of negative emotions has additionally been conducted in social psychology, developmental psychology, neuropsychology, health psychology, and clinical psychology. A close reading of this broader literature, however, reveals that the conceptualization and use of the term ''emotion regulation'' varies within each research field as well as across these fields. The main focus of our chapter is to make sense of the term ''emotion regulation'' in the workplace by considering its use across a broad range of psychology disciplines. We then develop an overarching theoretical framework using is ambiguating terminology to highlight what we argue are the important constructs involved in the process of intrapersonal emotion generation, emotional experience regulation, and emotional expression regulation in the workplace (e.g., emotional intelligence, emotion regulation strategies, emotion expression displays). We anticipate this chapter will enable researchers and industrial and organizational psychologists to identify the conditions under which functional regulation outcomes are more likely to occur and then build interventions around these findings.
Peer Reviewed Yes
Published Yes
Alternative URI http://www.emeraldinsight.com/books.htm?issn=1479-3555
Volume 9
Chapter Number 6
Page from 197
Page to 263
ISBN 9780857247117
Date Accessioned 2011-09-27
Language en_AU
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject Organisational Behaviour
URI http://hdl.handle.net/10072/41327
Publication Type Book Chapters
Publication Type Code b1

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