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Antisocial behavior at work: The role of emotional intelligence, process conflict and LMX

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Title Antisocial behavior at work: The role of emotional intelligence, process conflict and LMX
Author Troth, Ashlea Clare; Jordan, Peter Jeffrey
Publication Title Dare to Care: Passion and Compassion in Management Practice and Research
Year Published 2010
Abstract Antisocial behavior at work is costly in terms of lost productivity and lower workplace morale. We develop a model proposing that an employees' emotional intelligence predicts their antisocial behavior and perceptions of process conflict mediates this relationship, while the quality of Leader Member Exchange (LMX) moderates the process conflict-antisocial behavior relationship. A sample of 578 employees completed questionnaires over two time periods. Our data confirm that process conflict in the team, and the quality of LMX, determine how emotional intelligence decreases antisocial behavior. Contributions to theory and practice are outlined and limitations and future directions for this research are discussed.
Peer Reviewed No
Published Yes
Publisher URI http://meeting.aomonline.org/2010/
Conference name Academy of Management 2010 Annual Meeting
Location Montreal, Canada
Date From 2010-08-06
Date To 2010-08-10
URI http://hdl.handle.net/10072/42104
Date Accessioned 2010-12-22
Date Available 2012-02-10T03:51:49Z
Language en_US
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject Organisational Behaviour
Publication Type Conference Publications (Extract Paper)
Publication Type Code e3

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