The impact of online reviews on hotel booking intentions and perception of trust

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Title The impact of online reviews on hotel booking intentions and perception of trust
Author Sparks, Beverley; Browning, Victoria
Year Published 2011
Publisher Elsevier
Citation Tourism Management, Vol. 32(6), pp. 1310-1323
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.1016/j.tourman.2010.12.011
Copyright Statement Copyright 2011 Elsevier. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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