Leadership Can Bridge the User-Developer Gap

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Title Leadership Can Bridge the User-Developer Gap
Author Tuffley, David
Book Title Knowledge Development and Social Change through Technology: Emerging Studies
Editor Elayne Coakes
Year Published 2011
Place of publication United States
Publisher Information Science Reference
Abstract The application of Socio-Technical theory seeks to improve the alignment between the technical and social sub-systems that comprise organisations. The developers who create the technical systems and the people who use the systems are manifestations of the socio-technical dynamic. Yet a gap exists between these two groups that create a sometimes strong dynamic tension that is a worthy subject for research. Despite many years of study, practical solutions to the User-Developer gap still seem elusive. This chapter explores the nature of the gap, and proposes a leadership model that improves the capabilities of project managers and team members to bridge the gap.
Peer Reviewed Yes
Published Yes
Publisher URI http://www.igi-global.com/
Chapter Number 3
Page from 46
Page to 56
ISBN 9781609605087
Date Accessioned 2011-09-19; 2012-02-28T04:38:29Z
Research Centre Institute for Integrated and Intelligent Systems
Faculty Faculty of Science, Environment, Engineering and Technology
Subject Information Systems Management
URI http://hdl.handle.net/10072/43143
Publication Type Book Chapters
Publication Type Code b1

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