The perceived service climate construct and its impact on employee satisfaction

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Title The perceived service climate construct and its impact on employee satisfaction
Author Chathoth, Prakash; Mak, Brenda; Jauhari, Vinnie; Manaktola, Kamal
Year Published 2011
Publisher Inderscience Publishers
Citation International Journal of Business and Systems Research, Vol. 5(6), pp. 589-609
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.1504/IJBSR.2011.043161
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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