Constraints to Organizational Learning During Major Change at a Mental Health Services Facility

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Title Constraints to Organizational Learning During Major Change at a Mental Health Services Facility
Author Rowe, Patricia A.; Boyle, Maree Veronica
Journal Name Journal of Change Management
Editor Professor Colin Carnall
Year Published 2005
Place of publication London
Publisher Routledge
Abstract This paper explains what happened during a three years long qualitative study at a mental health services organization. The study focuses on differences between espoused theory and theory in use during the implementation of a new service delivery model. This major organizational change occurred in a National policy environment of major health budget cutbacks. Primarily as a result of poor resourcing provided to bring about policy change and poor implementation of a series of termination plans, a number of constraints to learning contributed to the difficulties in implementing the new service delivery model. The study explores what occurred during the change process. Rather than blame participants of change for the poor outcomes, the study is set in a broader context of a policy environment—that of major health cutbacks.
Peer Reviewed Yes
Published Yes
Publisher URI http://www.tandf.co.uk/journals/titles/14697017.asp
Alternative URI http://dx.doi.org/10.1080/14697010500036320
Volume 5
Issue Number 1
Page from 109
Page to 117
ISSN 1469-7017
Date Accessioned 2006-03-14
Date Available 2009-10-09T06:10:24Z
Language en_AU
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject PRE2009-Other Commerce, Management, Tourism and Services
URI http://hdl.handle.net/10072/4511
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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