U.S. Customer Perceptions Toward Chinese Restaurant Service Quality: An Importance and Performance Approach

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Title U.S. Customer Perceptions Toward Chinese Restaurant Service Quality: An Importance and Performance Approach
Author Ma, Emily; Qu, Hailin; Njite, David
Year Published 2011
Publisher Routledge
Citation Journal of Foodservice Business Research, Vol. 14(3), pp. 290-308
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.1080/15378020.2011.594390
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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