The 'Big Easy or the Hard Ask': A case study of service quality in New Orleans hotels

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Title The 'Big Easy or the Hard Ask': A case study of service quality in New Orleans hotels
Author Chacko, Harsha; Davidson, Michael; Green, Yvette
Editor Bonnie Knutson
Year Published 2005
Publisher Haworth Press, Inc.
Citation Journal of Hospitality & Leisure Marketing, Vol. 13(3/4), pp. 183-205
Peer Reviewed Yes
Published Yes
Publisher URI http://www.informaworld.com/smpp/title~content=t792306863~db=all
Alternative URI http://dx.doi.org/10.1300/J150v13n03_10
Copyright Statement Copyright 2005 Haworth Press. Please refer to the journal link for access to the definitive, published version.
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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