Mixed signals in HRM: the HRM role of hospital line managers

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Title Mixed signals in HRM: the HRM role of hospital line managers
Author Townsend, Keith John; Wilkinson, Adrian John; Allan, Cameron; Bamber, Greg
Journal Name Human Resource Management Journal
Year Published 2011
Place of publication United Kingdom
Publisher Wiley-Blackwell Publishing Ltd.
Abstract Recently, Haggerty and Wright suggested that HR could be reconceptualised as signals sent to employees rather than practices. We examine this novel approach and consider how it fits in the practice. In hospitals, ward managers are intermediaries in relation to signals that are passed between upper managers and their staff. We discuss to what extent ward managers have the analytical and functional skills required to interpret and convey complex signals to the staff under their jurisdiction. We draw conclusions about the role of ward managers in the HR function of hospitals. There are theoretical and practical implications for the role of line managers more generally, beyond the hospital context.
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.1111/j.1748-8583.2011.00166.x
Volume n/a
Issue Number n/a
Page from 1
Page to 16
ISSN 0954-5395
Date Accessioned 2012-05-04; 2012-05-31T22:55:08Z
Date Available 2012-05-31T22:55:08Z
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject Human Resources Management
URI http://hdl.handle.net/10072/45393
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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