Errors and learning from errors at work

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Title Errors and learning from errors at work
Author Billett, Stephen Richard
Book Title Human Fallibility: The Ambiguity of Errors for Work and Learning
Editor Bauer, J & Harteis, C
Year Published 2012
Place of publication Netherlands
Publisher Springer
Abstract To understand what constitutes errors at work and, in particular, how productive learning might arise from those errors, it is necessary to go beyond viewing errors as only objective social facts. That is, only considering errors from the perspective of observable shortfalls in performance, as judged by others. Instead, it is neces-sary to also account for other and, in particular, personal premises for what constitutes errors at work, and how learning occurs as a consequence of errors and is shaped by cultural, situational and personal factors. In taking these ideas forward, this chapter discusses human performance at work, and proposes that making errors is central to learning and that a consideration of errors and how productive learning might arise from them needs to be premised on a socio-personal factors, not just as objective facts: a mistake made, even though that can be the case. Ultimately, both performance at work and learning are both held as being socio-personal processes shaped through individuals’ engagement and negotiation with the social world. Therefore, to understand the nature of errors and their associations with learning, it is necessary to consider the contributions and relations between objective social reality and individuals’ subjective concerns of experience and learning.
Peer Reviewed Yes
Published Yes
Alternative URI
Chapter Number 2
Page from 17
Page to 32
ISBN 9789048139408
Date Accessioned 2012-05-03; 2012-08-12T23:38:35Z
Research Centre Griffith Institute for Educational Research
Faculty Arts, Education and Law
Subject Technical, Further and Workplace Education
Publication Type Book Chapters
Publication Type Code b1

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