Mapping Relationships among the Enablers of Knowledge Management within Hong Kong Construction Organisations

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Title Mapping Relationships among the Enablers of Knowledge Management within Hong Kong Construction Organisations
Author Chan, Man-Yin Ede; Mohamed, Sherif Ali Mohtady
Publication Title The Proceedings of the Twelfth East Asia-Pacific Conference on Structural Engineering and Construction
Editor LAM Heung Fai
Year Published 2011
Publisher Procedia Engineering
Abstract This paper reports on a research study that investigates the existence and strength of relationships among the enablers of effective knowledge management (KM) within leading construction organisations operating in Hong Kong. The literature suggests seven KM enablers namely, Leadership, Strategy, Organisational Culture, Business Innovation, Business Processes, Technology and People. Their interactions, however, are seldom made explicit in KM research and writing. This paper aims to present a model that consists of a set of seven enablers for successful KM implementation to obtain desired results. The paper hypothesises that for knowledge-driven construction organisations to perform well, the seven KM enablers need to be aligned and mutually reinforcing. The paper, therefore, adopts and applies interpretive structural modelling to better understand how the enablers interact. Utilising industry data collected during 2007-09, the developed model shows that many of the enablers are inter-related and cannot be dealt with, in the KM context, in isolation. The model findings provide a road-map to managers in order to improve the implementation of their KM activities to maximise the achieved benefits.
Peer Reviewed Yes
Published Yes
Publisher URI http://bccw.cityu.edu.hk/easec12/
Alternative URI http://dx.doi.org/10.1016/j.proeng.2011.07.243
ISBN 1877-7058
Conference name The Twelfth East Asia-Pacific Conference on Structural Engineering and Construction
Location Hong Kong
Date From 2011-01-26
Date To 2011-01-28
URI http://hdl.handle.net/10072/46354
Date Accessioned 2012-04-18; 2012-08-19T21:29:03Z
Faculty Faculty of Science, Environment, Engineering and Technology
Subject Engineering Design Knowledge
Publication Type Conference Publications (Full Written Paper - Refereed)
Publication Type Code e1

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