The impact of supervisor–nurse relationships, patient role clarity, and autonomy upon job satisfaction: Public and private sector nurses

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Title The impact of supervisor–nurse relationships, patient role clarity, and autonomy upon job satisfaction: Public and private sector nurses
Author Shacklock, Kate Herring; Brunetto, Yvonne; Farr-Wharton, Rodney
Journal Name Journal of Management and Organization
Editor Charmine Hartel
Year Published 2012
Place of publication Australia
Publisher eContent Management
Abstract In the Australian healthcare sector, many changes in the public sector have affected nurse management and thereby, nurses. Yet it is unclear whether such efficiency measures, based on private sector business models, have impacted private sector nurses in similar ways. This paper examines four important issues for nurses: supervisor–subordinate relationships; perceptions of autonomy; role clarity in relation to patients; and job satisfaction. The paper uses an embedded mixed methods research design to examine the four issues and then compares similarities and differences between public and private sector nurses. The findings suggest supervisor–subordinate relationships, patient role clarity and autonomy significantly predict job satisfaction. The private sector nurses reported more satisfaction than public sector nurses with their supervisor–subordinate relationships, plus higher perceptions of patient role clarity and autonomy, and hence, higher levels of job satisfaction. The findings raise questions about whether present management practices (especially public sector) optimise service delivery productivity.
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.5172/jmo.2012.1058
Copyright Statement Copyright 2012 e-Content Management Pty Ltd. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal website for access to the definitive, published version.
Volume 18
Issue Number 5
Page from 659
Page to 672
ISSN 1833-3672
Date Accessioned 2012-10-29
Date Available 2013-06-04T03:21:42Z
Language en_US
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject Human Resources Management
URI http://hdl.handle.net/10072/47465
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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