Measuring Consumers’ Emotional Reactions to Company Crises: Scale Development and Implications
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| Title | Measuring Consumers’ Emotional Reactions to Company Crises: Scale Development and Implications |
|---|---|
| Author | McDonald, Lynette; Sparks, Beverley; Glendon, Ian |
| Year Published | 2012 |
| Publisher | Association for Consumer Research |
| Citation | Advances in Consumer Research, Vol. 39, pp. 333-341 |
| Peer Reviewed | Yes |
| Published | Yes |
| Publisher URI | http://www.acrwebsite.org/volumes/ |
| Copyright Statement | Self-archiving of the author-manuscript version is not yet supported by this journal. Please refer to the journal link for access to the definitive, published version or contact the authors for more information. |
| Research Centre | Behavioural Basis of Health; Centre for Tourism, Sport and Services Research; Centre for Work, Organisation and Wellbeing; Griffith Health Institute |
| Faculty | Griffith Business School |
| Publication Type | Journal Articles (Refereed Article) |
Please use this identifier to cite this record: http://hdl.handle.net/10072/47522
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