Measuring Consumers’ Emotional Reactions to Company Crises: Scale Development and Implications

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Title Measuring Consumers’ Emotional Reactions to Company Crises: Scale Development and Implications
Author McDonald, Lynette; Glendon, Ian; Sparks, Beverley
Journal Name Advances in Consumer Research
Year Published 2012
Place of publication United States
Publisher Association for Consumer Research
Peer Reviewed Yes
Published Yes
Publisher URI http://www.acrwebsite.org/volumes/
Copyright Statement Self-archiving of the author-manuscript version is not yet supported by this journal. Please refer to the journal link for access to the definitive, published version or contact the authors for more information.
Volume 39
Page from 333
Page to 341
ISSN 0098-9258
Date Accessioned 2012-10-04
Language en_US
Research Centre Behavioural Basis of Health; Griffith Institute For Tourism; Centre for Work, Organisation and Wellbeing; Griffith Health Institute
Faculty Griffith Business School
Subject Marketing Communications
URI http://hdl.handle.net/10072/47522
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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