Are all Call Centres the Same?
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| Title | Are all Call Centres the Same? |
|---|---|
| Author | Russell, Bob |
| Journal Name | Labour & Industry: a journal of the social and economic relations of work |
| Editor | Ray Jureidini |
| Year Published | 2004 |
| Place of publication | Australia |
| Publisher | Royal Melbourne Institute of Technology, Centre for Workplace Culture Change |
| Peer Reviewed | Yes |
| Published | Yes |
| Volume | 14 |
| Issue Number | 3 |
| Page from | 91 |
| Page to | 109 |
| ISSN | 1030-1763 |
| Date Accessioned | 2005-03-23 |
| Date Available | 2007-03-18T21:42:58Z |
| Language | en_AU |
| Research Centre | Centre for Work, Organisation and Wellbeing |
| Faculty | Griffith Business School |
| Subject | Human Resources Management |
| URI | http://hdl.handle.net/10072/5326 |
| Publication Type | Journal Articles (Refereed Article) |
| Publication Type Code | c1 |
Please use this identifier to cite this record: http://hdl.handle.net/10072/5326
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