Dealing with organisational change: Can emotional intelligence enhance organisational learning?

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Title Dealing with organisational change: Can emotional intelligence enhance organisational learning?
Author Jordan, Peter Jeffrey
Journal Name International Journal of Organisational Behaviour
Editor Ken Parry
Year Published 2004
Place of publication Toowoomba
Publisher University of Southern Queensland
Abstract Organisational learning is a method of successfully dealing with continuous change. Emotional aspects of change, however, are not addressed in any detail. In this article, I explore the four branches of emotional intelligence, emotional awareness, emotional facilitation, emotional knowledge and emotional regulation to identify the links between organisational learning and emotional intelligence that contribute to successful organisational change. Although emotional intelligence has been identified as a predictor of workplace performance, little research has been conducted regarding the impact of the emotional intelligence on the behaviour of employees and managers during organisational change. Implications for managers are also discussed.
Peer Reviewed Yes
Published Yes
Publisher URI http://www.usq.edu.au/business/research/ijob/default.htm
Copyright Statement Copyright remains with the author 2004. This paper is posted here with permission of the copyright owner for your personal use only. No further distribution permitted. For information about this journal please refer to the publisher's website or contact the author.
Volume 8
Issue Number 1
Page from 456
Page to 471
ISSN 1440-5377
Date Accessioned 2005-03-07
Language en_AU
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject Industrial and Organisational Psychology
URI http://hdl.handle.net/10072/5388
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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