When the LOST Found Teams: A Consideration of Teams within the Individualised Call Centre Environment

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Title When the LOST Found Teams: A Consideration of Teams within the Individualised Call Centre Environment
Author Townsend, Keith
Editor Ray Jureidini
Year Published 2004
Publisher Royal Melbourne Institute of Technology, Centre for Workplace Culture Change
Citation Labour and Industry, Vol. 14(3), pp. 111-126
Peer Reviewed Yes
Published Yes
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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