When the LOST Found Teams: A Consideration of Teams within the Individualised Call Centre Environment
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| Title | When the LOST Found Teams: A Consideration of Teams within the Individualised Call Centre Environment |
|---|---|
| Author | Townsend, Keith |
| Editor | Ray Jureidini |
| Year Published | 2004 |
| Publisher | Royal Melbourne Institute of Technology, Centre for Workplace Culture Change |
| Citation | Labour and Industry, Vol. 14(3), pp. 111-126 |
| Peer Reviewed | Yes |
| Published | Yes |
| Research Centre | Centre for Work, Organisation and Wellbeing |
| Faculty | Griffith Business School |
| Publication Type | Journal Articles (Refereed Article) |
Please use this identifier to cite this record: http://hdl.handle.net/10072/5441
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