Organizational Communication: Challenges for the New Century

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Title Organizational Communication: Challenges for the New Century
Author Jones, Liz; Watson, Bernadette; Gardner, John; Gallois, Cindy
Journal Name Journal of Communication
Editor William L. Benoit
Year Published 2004
Place of publication Oxford, UK
Publisher Oxford University Press
Abstract Organizational communication covers an eclectic mix of approaches, theories, and methodologies, developed within organizational settings or applied from other areas. The authors start their assessment of recent literature with 6 challenges for the field that have been delineated in previous reviews: (a) to innovate in theory and methodology, (b) to acknowledge the role of ethics, (c) to move from micro- to macrolevel issues, (d) to examine new organizational structures and technologies, (e) to understand the communication of organizational change, and (f) to explore diversity and intergroup aspects of communication. All 6 challenges implicate the importance of considering the intergroup level of analysis as well as the interpersonal and organizational levels, to undertake multilevel research in context, and to consider the role and place of voice in organizations. Finally, researchers must make their research ethical and consequential.
Peer Reviewed Yes
Published Yes
Publisher URI
Copyright Statement Copyright 2004 Blackwell Publishing. The definitive version is available at
Volume 54
Issue Number 4
Page from 722
Page to 750
ISSN 0021-9916
Date Accessioned 2005-01-05
Language en_AU
Research Centre Menzies Health Institute Qld; Behavioural Basis of Health
Faculty Griffith Health Faculty
Subject Communication and Media Studies; Industrial and Organisational Psychology
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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