Adaptation of the Balanced Scorecard to Measure Organisational Safety Culture

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Title Adaptation of the Balanced Scorecard to Measure Organisational Safety Culture
Author Mohamed, Sherif Ali Mohtady
Journal Name Journal of Construction Research
Editor Prof. Raymond Y.C. Tse
Year Published 2003
Place of publication Singapore
Publisher World Scientific Publishing Co.
Abstract The Balanced Scorecard is strategic management tool that effectively combines financial and non-financial measures to guide strategy development, implementation and communication. It provides a means of identifying links between strategic objectives and concrete measurements throughout an organization. This paper investigates the possibility of adapting this tool to measure organizational safety culture in construction. The paper argues that this tool provides a medium to translate the organization's safety policy into a clear set of goals across four perspectives (management, operational, customer and learning). These goals are then further translated into a system of performance measures that effectively communicates a powerful strategic focus on safety to the entire organization. Four perspectives have been developed to represent all stakeholders, thereby ensuring that a holistic view of safety is used for strategic reflection and implementation. The paper argues that by selecting and evaluating the appropriate measures, in each perspective, requirements can be identified and actions to the identified goals can be aligned and facilitated. Finally, the paper reports on an exploratory study aiming to test the potential applicability of the proposed tool.
Peer Reviewed Yes
Published Yes
Publisher URI http://www.worldscinet.com/jcr/04/0401/S1609945103000285.html
Copyright Statement Copyright 2003 World Scientific Publishing Company. The electronic version of the article is published as above.
Volume 4
Issue Number 1
Page from 45
Page to 57
ISSN 1609-9451
Date Accessioned 2003-10-30
Date Available 2007-03-30T06:11:15Z
Language en_AU
Research Centre Centre for Infrastructure Engineering and Management
Faculty Faculty of Engineering and Information Technology
Subject Building Construction Management
URI http://hdl.handle.net/10072/5951
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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