Large Scale Map or the A-Z? The Place of Self-help Services in Legal Aid

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Title Large Scale Map or the A-Z? The Place of Self-help Services in Legal Aid
Author Giddings, Jeffrey Michael; Robertson, Michael Keith
Journal Name Journal of Law and Society
Editor Philip A. Thomas
Year Published 2003
Place of publication Oxford
Publisher Blackwell Publishing
Abstract Australian legal aid agencies are increasing their reliance on self-help legal services as part of their service delivery mix. Self-help legal services seek to harness the productive capacity of consumers,enabling wider distribution of legal aid services. The move to self-help services as an alternative to traditional legal service delivery appears to have gained momentum in advance of any sound understandings of what legal consumers, and legal aid consumers in particular, are capable of. In addition to the cost benefits of providing self-help services rather than traditional legal services, these services have been promoted on the basis of their capacity to empower users to address their own legal matters. Examples of the misuse by government agencies of notions of empowerment emphasize the importance of ensuring the usefulness of self-help legal services.
Peer Reviewed Yes
Published Yes
Publisher URI
Copyright Statement Copyright 2003 Blackwell Publishing. The definitive version is available at []
Volume 30
Issue Number 1
Page from 102
Page to 119
ISSN 0263-323X
Date Accessioned 2004-03-26
Language en_AU
Research Centre Socio-Legal Research Centre
Faculty School of Law
Subject Law
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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