Workgroup emotional intelligence: Scale development and relationship to team process effectiveness and goal focus.

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Title Workgroup emotional intelligence: Scale development and relationship to team process effectiveness and goal focus.
Author Jordan, Peter Jeffrey; Ashkanasy, Neal M.; Hartel, Charmine E.J.; Hooper, Gregory S.
Journal Name Human Resource Management Review
Editor Rodger W. Griffeth
Year Published 2002
Place of publication United Kingdom
Publisher Pergamon
Abstract Over the last decade, ambitious claims have been made in the management literature about the contribution of emotional intelligence to success and performance. Writers in this genre have predicted that individuals with high emotional intelligence perform better in all aspects of management. This paper outlines the development of a new emotional intelligence measure, the Workgroup Emotional Intelligence Profile, Version 3 (WEIP-3), which was designed specifically to profile the emotional intelligence of individuals in work teams. We applied the scale in a study of the link between emotional intelligence and two measures of team performance: team process effectiveness and team goal focus. The results suggest that the average level of emotional intelligence of team members, as measured by the WEIP-3, is reflected in the initial performance of teams. In our study, low emotional intelligence teams initially performed at a lower level than the high emotional intelligence teams. Over time, however, teams with low average emotional intelligence raised their performance to match that of teams with high emotional intelligence.
Peer Reviewed Yes
Published Yes
Publisher URI http://www.elsevier.com/wps/find/journaldescription.cws_home/620229/description#description
Copyright Statement Copyright 2002 Elsevier : Reproduced in accordance with the copyright policy of the publisher : This journal is available online - use hypertext links.
Volume 12
Page from 195
Page to 214
ISSN 1053-4822
Date Accessioned 2003-04-03
Date Available 2007-03-14T21:37:47Z
Language en_AU
Research Centre Centre for Work, Organisation and Wellbeing
Subject Industrial and Organisational Psychology
URI http://hdl.handle.net/10072/7094
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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