Unions in the Information Economy: Info-Service Work and Organising in Call Centres

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Title Unions in the Information Economy: Info-Service Work and Organising in Call Centres
Author Russell, Bob
Publication Title New Economies: New Industrial Relations
Editor M. Barry
Year Published 2004
Publisher Association of Industrial Relations Academics of Australia and New Zealand
Peer Reviewed No
Published Yes
Publication Type Conference Publications (Full Written Paper - Non-Refereed)

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