The Highs and Lows of Emotional Intelligence: How does Emotional Labour and Workplace Training Affect Emotional Intelligence?

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Title The Highs and Lows of Emotional Intelligence: How does Emotional Labour and Workplace Training Affect Emotional Intelligence?
Author Jordan, Peter Jeffrey; Murray, Jane Patricia
Publication Title The Abstracts of the 6th Australian Industrial and Organisational Psychology Conference
Editor Michael Innes
Year Published 2005
Publisher The Australian Psychological Society Ltd
Peer Reviewed No
Published Yes
Publication Type Conference Publications (Extract Paper)

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