Can Emotional Intelligence be Increased Through Training?: An Experimental Study

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Title Can Emotional Intelligence be Increased Through Training?: An Experimental Study
Author Murray, Jane Patricia; Jordan, Peter Jeffrey; Hall-Thompson, S.
Publication Title The Sixty-Fifth Annual Meeting of the Academy of Management Conference Proceedings
Editor K. Mark Weaver
Year Published 2005
Place of publication Glassboro, N.J., U.S.A.
Publisher Rowan University
Abstract The training of emotional intelligence in organizations continues to be the subject of much academic discussion. Since the emotional intelligence construct first began to gain attention in the early 1990's academics and practitioners alike have debated whether the skills and abilities associated with emotional intelligence can be learned. As the debate continues, organizations maintain their investment in emotional intelligence training programs that propose to increase the emotional intelligence of individuals, and also increase their overall workplace performance. In this paper we identify specific emotional intelligence skills and abilities that can be trained, and compare these skills to current emotional intelligence training interventions that are available to organizations. We then empirically compare the effect of two differing training programs on the emotional intelligence of participants. These data are then compared to a control group. The first training program comprises interpersonal skills, whereas the second includes interventions focused on specific behavioral, relational emotional skills and abilities. The results indicate that interpersonal skills training did not improve the overall emotional intelligence of participants, whereas interventions that specifically focus on behavioral, relational and emotional skills and abilities did increase the emotional intelligence of participants. The implications for the construction and development of emotional intelligence training interventions within organizations are also discussed.
Peer Reviewed No
Published Yes
ISBN ISSN:15438643
Conference name The Sixty-Fifth Annual Meeting of the Academy of Management
Location Honolulu, Hawaii
Date From 2005-08-05
Date To 2005-08-10
URI http://hdl.handle.net/10072/9758
Date Accessioned 2006-02-28
Date Available 2007-03-12T08:20:25Z
Language en_AU
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject Human Resources Management
Publication Type Conference Publications (Extract Paper)
Publication Type Code e3

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