Statistics for "Service Failure Experiences and the Impact on Cusotmer Affective Responses"

Title:

Service Failure Experiences and the Impact on Cusotmer Affective Responses

Author(s):

Sparks, Beverley

Date Last Updated:

Tuesday, March 23, 2004

Statistics are for the period between Thursday, February 1, 2007 and Monday, July 25, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
322 1 0 20

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 205 0 0 2
Australia 51 0 0 5
China 18 0 0 1
Unknown 15 0 0 3
France 13 0 0 5
United Kingdom 4 0 0 1
Germany 2 0 0 0
Netherlands 2 0 0 2
Italy 2 0 0 1
Russian Federation 2 0 0 0
Denmark 1 0 0 0
Croatia 1 0 0 0
Poland 1 1 0 0
Malaysia 1 0 0 0
Austria 1 0 0 0
Luxembourg 1 0 0 0
Europe 1 0 0 0
Canada 1 0 0 0
Japan 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Jul 2016 8 0 0 2
Jun 2016 4 0 0 1
May 2016 9 0 0 0
Apr 2016 3 0 0 0
Mar 2016 6 0 0 1
Feb 2016 5 0 0 0
Jan 2016 5 0 0 0
Dec 2015 5 0 0 1
Nov 2015 4 0 0 0
Oct 2015 5 0 0 1
Sep 2015 7 0 0 0
Aug 2015 9 0 0 0
Jul 2015 6 0 0 1
Total 76 0 0 7

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked