Statistics for "Service Failure Experiences and the Impact on Cusotmer Affective Responses"

Title:

Service Failure Experiences and the Impact on Cusotmer Affective Responses

Author(s):

Sparks, Beverley

Date Last Updated:

Tuesday, March 23, 2004

Statistics are for the period between Thursday, February 1, 2007 and Thursday, September 3, 2015

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
272 1 0 14

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 180 0 0 1
Australia 50 0 0 5
China 15 0 0 1
France 10 0 0 3
United Kingdom 2 0 0 0
Netherlands 2 0 0 2
Russian Federation 2 0 0 0
Germany 2 0 0 0
Unknown 1 0 0 0
Croatia 1 0 0 0
Denmark 1 0 0 0
Poland 1 1 0 0
Malaysia 1 0 0 0
Austria 1 0 0 0
Luxembourg 1 0 0 0
Europe 1 0 0 0
Japan 1 0 0 0
Italy 0 0 0 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Sep 2015 1 0 0 0
Aug 2015 9 0 0 0
Jul 2015 6 0 0 1
Jun 2015 3 0 0 0
May 2015 7 0 0 0
Apr 2015 7 0 0 1
Mar 2015 5 0 0 0
Feb 2015 4 0 0 0
Jan 2015 12 0 0 1
Dec 2014 12 0 0 1
Nov 2014 10 0 0 1
Oct 2014 12 0 0 1
Sep 2014 8 0 0 1
Total 96 0 0 7

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked