Statistics for "'Teaming Up': Teams and Team Sharing in Call Centres"

Title:

'Teaming Up': Teams and Team Sharing in Call Centres

Author(s):

Broek, Diane van den;Barnes, Alison;Townsend, Keith John

Date Last Updated:

Friday, September 5, 2008

Statistics are for the period between Thursday, February 1, 2007 and Thursday, April 24, 2014

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
197 1 0 118

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
Australia 85 0 0 35
United States 79 0 0 69
China 22 0 0 7
United Kingdom 4 1 0 1
Canada 2 0 0 0
South Africa 1 0 0 0
Hong Kong 1 0 0 0
Russian Federation 1 0 0 0
Europe 1 0 0 0
Malaysia 1 0 0 0
Germany 1 0 0 0
India 1 0 0 0
France 0 0 0 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Apr 2014 7 0 0 0
Mar 2014 3 0 0 1
Feb 2014 1 0 0 0
Jan 2014 2 0 0 0
Dec 2013 6 0 0 0
Nov 2013 8 0 0 0
Oct 2013 8 0 0 1
Sep 2013 7 0 0 4
Aug 2013 4 0 0 0
Jul 2013 8 0 0 1
Jun 2013 5 0 0 1
May 2013 12 0 0 0
Apr 2013 7 0 0 1
Total 78 0 0 9

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked