Statistics for "'Teaming Up': Teams and Team Sharing in Call Centres"

Title:

'Teaming Up': Teams and Team Sharing in Call Centres

Author(s):

Broek, Diane van den;Barnes, Alison;Townsend, Keith John

Date Last Updated:

Friday, September 5, 2008

Statistics are for the period between Thursday, February 1, 2007 and Wednesday, August 5, 2015

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
278 1 0 147

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 127 0 0 69
Australia 89 0 0 35
China 33 0 0 7
France 12 0 0 21
United Kingdom 4 1 0 1
Canada 2 0 0 0
Netherlands 2 0 0 5
Russian Federation 2 0 0 1
South Africa 1 0 0 0
Hong Kong 1 0 0 0
Denmark 1 0 0 1
Malaysia 1 0 0 0
India 1 0 0 0
Germany 1 0 0 0
Europe 1 0 0 0
Sweden 1 0 0 1
Portugal 1 0 0 0
Bahrain 0 0 0 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Aug 2015 3 0 0 1
Jul 2015 4 0 0 3
Jun 2015 3 0 0 0
May 2015 11 0 0 3
Apr 2015 7 0 0 1
Mar 2015 5 0 0 1
Feb 2015 5 0 0 4
Jan 2015 9 0 0 6
Dec 2014 6 0 0 2
Nov 2014 10 0 0 3
Oct 2014 8 0 0 0
Sep 2014 7 0 0 6
Aug 2014 7 0 0 0
Total 85 0 0 30

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked