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Statistics for "'Teaming Up': Teams and Team Sharing in Call Centres"

Title:

'Teaming Up': Teams and Team Sharing in Call Centres

Author(s):

Broek, Diane van den;Barnes, Alison;Townsend, Keith John

Date Last Updated:

Friday, September 5, 2008

Statistics are for the period between Thursday, February 1, 2007 and Monday, May 20, 2013

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
151 1 0 111

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
Australia 69 0 0 29
United States 61 0 0 68
China 16 0 0 7
United Kingdom 4 1 0 1
South Africa 1 0 0 0
Russian Federation 1 0 0 0
India 1 0 0 0
France 0 0 0 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
May 2013 6 0 0 0
Apr 2013 7 0 0 1
Mar 2013 4 0 0 1
Feb 2013 13 0 0 5
Jan 2013 13 0 0 5
Dec 2012 6 0 0 0
Nov 2012 7 0 0 0
Oct 2012 4 0 0 1
Sep 2012 6 0 0 1
Aug 2012 3 0 0 0
Jul 2012 5 0 0 7
Jun 2012 6 0 0 2
May 2012 1 0 0 1
Total 81 0 0 24

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked