Statistics for "The Service Encounter"

Title:

The Service Encounter

Author(s):

Sparks, Beverley;Weber, Karin

Date Last Updated:

Tuesday, February 24, 2009

Statistics are for the period between Thursday, February 1, 2007 and Saturday, July 26, 2014

Set a new date range

Start Date
End Date

Overall Statistics

Brief Views Full Views Downloads Click Throughs
173 1 0 37

Set IP address range

Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
Australia 76 0 0 21
United States 60 0 0 6
China 27 1 0 6
United Kingdom 4 0 0 1
Spain 2 0 0 2
Denmark 1 0 0 0
Malaysia 1 0 0 0
Europe 1 0 0 0
Russian Federation 1 0 0 0
Japan 1 0 0 0

Reorder geographical statistics

Limit results to top countries

Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Jul 2014 6 0 0 0
Jun 2014 4 0 0 0
May 2014 3 0 0 1
Apr 2014 8 0 0 1
Mar 2014 3 0 0 0
Feb 2014 4 0 0 0
Jan 2014 2 0 0 0
Dec 2013 6 0 0 0
Nov 2013 8 0 0 3
Oct 2013 6 0 0 1
Sep 2013 2 0 0 0
Aug 2013 6 0 0 0
Jul 2013 6 0 0 1
Total 64 0 0 7

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked