Statistics for "Call Centres: A Decade of Research"

Title:

Call Centres: A Decade of Research

Author(s):

Russell, Bob

Date Last Updated:

Tuesday, January 13, 2009

Statistics are for the period between Thursday, February 1, 2007 and Tuesday, August 30, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
394 9 0 99

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 178 0 0 8
Australia 94 3 0 27
China 30 0 0 4
France 26 0 0 31
Unknown 21 0 0 7
Korea, Republic of 12 0 0 0
United Kingdom 11 3 0 4
South Africa 2 2 0 0
Netherlands 2 0 0 3
Hong Kong 2 0 0 1
Italy 2 0 0 3
Canada 2 0 0 0
Russian Federation 2 0 0 0
Poland 1 0 0 0
Europe 1 0 0 0
Denmark 1 0 0 1
Ireland 1 0 0 1
Bosnia and Herzegovina 1 0 0 1
Slovenia 1 0 0 1
India 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Aug 2016 6 0 0 3
Jul 2016 12 0 0 3
Jun 2016 8 0 0 5
May 2016 11 0 0 3
Apr 2016 4 0 0 0
Mar 2016 9 0 0 5
Feb 2016 8 0 0 2
Jan 2016 5 0 0 4
Dec 2015 4 0 0 6
Nov 2015 6 0 0 4
Oct 2015 9 0 0 3
Sep 2015 10 0 0 1
Aug 2015 8 0 0 3
Total 100 0 0 42

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked