Statistics for "Call Centres: A Decade of Research"

Title:

Call Centres: A Decade of Research

Author(s):

Russell, Bob

Date Last Updated:

Tuesday, January 13, 2009

Statistics are for the period between Thursday, February 1, 2007 and Sunday, February 14, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
347 9 0 82

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 164 0 0 7
Australia 90 3 0 26
China 30 0 0 4
France 24 0 0 28
Korea, Republic of 12 0 0 0
United Kingdom 8 3 0 0
South Africa 2 2 0 0
Hong Kong 2 0 0 1
Netherlands 2 0 0 3
Canada 2 0 0 0
Poland 1 0 0 0
Italy 1 0 0 3
Sweden 1 1 0 0
Jersey 1 0 0 0
Russian Federation 1 0 0 0
Europe 1 0 0 0
Denmark 1 0 0 1
Bosnia and Herzegovina 1 0 0 1
Slovenia 1 0 0 1
India 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Feb 2016 5 0 0 1
Jan 2016 5 0 0 4
Dec 2015 4 0 0 6
Nov 2015 6 0 0 4
Oct 2015 9 0 0 3
Sep 2015 10 0 0 1
Aug 2015 8 0 0 3
Jul 2015 12 0 0 2
Jun 2015 4 0 0 0
May 2015 4 0 0 2
Apr 2015 5 0 0 2
Mar 2015 7 0 0 0
Feb 2015 7 0 0 3
Total 86 0 0 31

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked