Statistics for "Call Centres: A Decade of Research"

Title:

Call Centres: A Decade of Research

Author(s):

Russell, Bob

Date Last Updated:

Tuesday, January 13, 2009

Statistics are for the period between Thursday, February 1, 2007 and Tuesday, April 21, 2015

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
293 9 0 57

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 130 0 0 6
Australia 87 3 0 24
China 25 0 0 4
France 14 0 0 10
Korea, Republic of 12 0 0 0
United Kingdom 8 3 0 0
South Africa 2 2 0 0
Hong Kong 2 0 0 1
Netherlands 2 0 0 3
Canada 2 0 0 0
Poland 1 0 0 0
Ukraine 1 0 0 0
Japan 1 0 0 0
Sweden 1 1 0 0
Russian Federation 1 0 0 0
Europe 1 0 0 0
Denmark 1 0 0 1
Bosnia and Herzegovina 1 0 0 1
Slovenia 1 0 0 1
India 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Apr 2015 5 0 0 2
Mar 2015 7 0 0 0
Feb 2015 7 0 0 3
Jan 2015 5 0 0 2
Dec 2014 13 0 0 5
Nov 2014 12 0 0 2
Oct 2014 9 0 0 2
Sep 2014 5 0 0 4
Aug 2014 3 0 0 0
Jul 2014 8 0 0 2
Jun 2014 6 0 0 2
May 2014 1 0 0 0
Apr 2014 2 0 0 1
Total 83 0 0 25

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked