Statistics for "'Why do we bother?': Recruitment and Training in a Call Centre"

Title:

'Why do we bother?': Recruitment and Training in a Call Centre

Author(s):

Townsend, Keith John

Date Last Updated:

Saturday, December 17, 2005

Statistics are for the period between Thursday, February 1, 2007 and Thursday, April 17, 2014

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
211 0 514 72

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 91 0 62 38
Australia 87 0 345 22
China 15 0 8 8
United Kingdom 6 0 33 1
Netherlands 2 0 2 0
Ireland 1 0 1 0
Turkey 1 0 0 0
Thailand 1 0 0 0
Japan 1 0 0 0
Sri Lanka 1 0 1 0
Israel 1 0 2 1
Russian Federation 1 0 1 1
Europe 1 0 0 0
New Zealand 1 0 1 0
United Arab Emirates 1 0 4 0
Malaysia 1 0 5 0
South Africa 1 0 5 0
Kenya 0 0 1 0
Philippines 0 0 5 0
Kuwait 0 0 1 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Apr 2014 3 0 0 0
Mar 2014 3 0 4 0
Feb 2014 1 0 0 0
Jan 2014 4 0 2 0
Dec 2013 4 0 3 1
Nov 2013 0 0 1 0
Oct 2013 1 0 15 1
Sep 2013 3 0 20 5
Aug 2013 2 0 15 0
Jul 2013 2 0 18 1
Jun 2013 4 0 21 1
May 2013 9 0 27 1
Apr 2013 3 0 1 0
Total 39 0 127 10

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked