Statistics for "'Why do we bother?': Recruitment and Training in a Call Centre"

Title:

'Why do we bother?': Recruitment and Training in a Call Centre

Author(s):

Townsend, Keith John

Date Last Updated:

Saturday, December 17, 2005

Statistics are for the period between Thursday, February 1, 2007 and Wednesday, October 1, 2014

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
242 0 528 79

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 111 0 71 38
Australia 90 0 347 25
China 16 0 8 8
United Kingdom 6 0 33 1
Netherlands 6 0 3 3
Ukraine 2 0 0 0
South Africa 1 0 5 0
Turkey 1 0 0 0
Sri Lanka 1 0 1 0
Thailand 1 0 0 0
Japan 1 0 0 0
Israel 1 0 2 1
Russian Federation 1 0 1 1
Europe 1 0 0 0
Germany 1 0 2 0
New Zealand 1 0 1 0
United Arab Emirates 1 0 4 0
Malaysia 1 0 5 0
Ireland 1 0 1 0
Kenya 0 0 1 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Oct 2014 0 0 0 0
Sep 2014 13 0 5 6
Aug 2014 6 0 2 0
Jul 2014 5 0 3 0
Jun 2014 2 0 3 1
May 2014 3 0 0 0
Apr 2014 8 0 4 1
Mar 2014 3 0 4 0
Feb 2014 1 0 0 0
Jan 2014 4 0 2 0
Dec 2013 4 0 3 1
Nov 2013 0 0 1 0
Oct 2013 1 0 15 1
Total 50 0 42 10

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked