Statistics for "'Why do we bother?': Recruitment and Training in a Call Centre"

Title:

'Why do we bother?': Recruitment and Training in a Call Centre

Author(s):

Townsend, Keith John

Date Last Updated:

Saturday, December 17, 2005

Statistics are for the period between Thursday, February 1, 2007 and Friday, May 29, 2015

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
325 0 568 101

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 145 0 91 40
Australia 99 0 350 26
China 28 0 12 8
France 17 0 8 17
United Kingdom 7 0 33 1
Netherlands 7 0 3 4
Ukraine 3 0 0 0
Germany 2 0 4 0
Sweden 2 0 2 0
Ireland 1 0 1 0
Russian Federation 1 0 1 1
Europe 1 0 0 0
Philippines 1 0 5 0
Estonia 1 0 0 0
Slovenia 1 0 1 0
New Zealand 1 0 1 0
Belarus 1 0 1 0
United Arab Emirates 1 0 4 0
Malaysia 1 0 5 0
South Africa 1 0 5 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
May 2015 11 0 7 1
Apr 2015 10 0 3 2
Mar 2015 12 0 6 0
Feb 2015 15 0 8 6
Jan 2015 15 0 7 6
Dec 2014 15 0 6 2
Nov 2014 8 0 5 3
Oct 2014 20 0 10 2
Sep 2014 13 0 5 6
Aug 2014 6 0 2 0
Jul 2014 5 0 3 0
Jun 2014 2 0 3 1
May 2014 3 0 0 0
Total 135 0 65 29

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked