Statistics for "'Why do we bother?': Recruitment and Training in a Call Centre"

Title:

'Why do we bother?': Recruitment and Training in a Call Centre

Author(s):

Townsend, Keith John

Date Last Updated:

Saturday, December 17, 2005

Statistics are for the period between Thursday, February 1, 2007 and Thursday, June 20, 2013

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
191 0 443 65

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
Australia 81 0 302 17
United States 78 0 53 36
China 15 0 7 8
United Kingdom 4 0 28 1
Netherlands 2 0 2 0
South Africa 1 0 4 0
Turkey 1 0 0 0
Thailand 1 0 0 0
Japan 1 0 0 0
Sri Lanka 1 0 1 0
Israel 1 0 2 1
Russian Federation 1 0 1 1
New Zealand 1 0 0 0
United Arab Emirates 1 0 4 0
Malaysia 1 0 5 0
Ireland 1 0 0 0
Kenya 0 0 1 0
Costa Rica 0 0 1 0
Taiwan 0 0 1 0
Kuwait 0 0 1 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Jun 2013 0 0 18 1
May 2013 9 0 27 1
Apr 2013 3 0 1 0
Mar 2013 3 0 22 0
Feb 2013 10 0 24 3
Jan 2013 11 0 38 6
Dec 2012 6 0 28 0
Nov 2012 8 0 30 0
Oct 2012 10 0 40 0
Sep 2012 5 0 19 1
Aug 2012 2 0 36 1
Jul 2012 3 0 25 3
Jun 2012 3 0 14 2
Total 73 0 322 18

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked