Statistics for "'Why do we bother?': Recruitment and Training in a Call Centre"

Title:

'Why do we bother?': Recruitment and Training in a Call Centre

Author(s):

Townsend, Keith John

Date Last Updated:

Saturday, December 17, 2005

Statistics are for the period between Thursday, February 1, 2007 and Sunday, February 14, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
368 0 713 117

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 166 0 136 40
Australia 99 0 379 26
China 32 0 22 8
France 28 0 16 31
United Kingdom 8 0 48 1
Netherlands 7 0 3 4
Germany 4 0 8 1
Italy 3 0 0 1
Ukraine 3 0 0 0
Sweden 2 0 2 0
Unknown 1 0 7 0
Estonia 1 0 0 0
Venezuela 1 0 0 0
Slovenia 1 0 1 0
New Zealand 1 0 1 0
Belarus 1 0 1 0
United Arab Emirates 1 0 4 0
Malaysia 1 0 9 0
Ireland 1 0 1 0
South Africa 1 0 7 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Feb 2016 7 0 3 0
Jan 2016 4 0 22 7
Dec 2015 5 0 22 10
Nov 2015 6 0 37 1
Oct 2015 9 0 32 1
Sep 2015 7 0 26 0
Aug 2015 4 0 15 2
Jul 2015 4 0 6 2
Jun 2015 5 0 6 0
May 2015 13 0 7 1
Apr 2015 10 0 3 2
Mar 2015 12 0 6 0
Feb 2015 15 0 8 6
Total 101 0 193 32

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked