Statistics for "The effects of service climate and the effective leadership behaviour of supervisors on frontline employee service quality: A multi-level analysis"

Title:

The effects of service climate and the effective leadership behaviour of supervisors on frontline employee service quality: A multi-level analysis

Author(s):

Hui, C. Harry;Chiu, Warren C. K.;Yu, Philip L. H.;Cheng, Kevin;Tse, Herman H. M.

Date Last Updated:

Monday, July 13, 2009

Statistics are for the period between Thursday, February 1, 2007 and Wednesday, September 3, 2014

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
153 0 0 75

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
Australia 69 0 0 18
United States 62 0 0 44
China 17 0 0 4
Denmark 1 0 0 1
Hong Kong 1 0 0 1
Canada 1 0 0 0
Europe 1 0 0 0
France 1 0 0 0
Germany 1 0 0 0
Malaysia 0 0 0 1
Greece 0 0 0 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Sep 2014 0 0 0 0
Aug 2014 2 0 0 0
Jul 2014 7 0 0 0
Jun 2014 5 0 0 1
May 2014 1 0 0 0
Apr 2014 4 0 0 1
Mar 2014 8 0 0 0
Feb 2014 4 0 0 0
Jan 2014 3 0 0 0
Dec 2013 10 0 0 0
Nov 2013 7 0 0 0
Oct 2013 7 0 0 3
Sep 2013 3 0 0 1
Total 61 0 0 6

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked