Statistics for "The effects of service climate and the effective leadership behaviour of supervisors on frontline employee service quality: A multi-level analysis"

Title:

The effects of service climate and the effective leadership behaviour of supervisors on frontline employee service quality: A multi-level analysis

Author(s):

Hui, C. Harry;Chiu, Warren C. K.;Yu, Philip L. H.;Cheng, Kevin;Tse, Herman H. M.

Date Last Updated:

Monday, July 13, 2009

Statistics are for the period between Thursday, February 1, 2007 and Saturday, April 30, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
286 0 0 109

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 141 0 0 46
Australia 73 0 0 18
China 35 0 0 4
France 18 0 0 24
Italy 5 0 0 1
Unknown 2 0 0 2
Germany 2 0 0 0
United Kingdom 2 0 0 1
Denmark 1 0 0 1
Hong Kong 1 0 0 1
Netherlands 1 0 0 4
Switzerland 1 0 0 0
Canada 1 0 0 0
Indonesia 1 0 0 0
Europe 1 0 0 0
Russian Federation 1 0 0 0
Taiwan 1 0 0 0
Malaysia 0 0 0 1
Greece 0 0 0 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Apr 2016 2 0 0 0
Mar 2016 4 0 0 3
Feb 2016 4 0 0 0
Jan 2016 5 0 0 0
Dec 2015 5 0 0 2
Nov 2015 7 0 0 1
Oct 2015 10 0 0 2
Sep 2015 3 0 0 0
Aug 2015 12 0 0 2
Jul 2015 9 0 0 0
Jun 2015 5 0 0 0
May 2015 8 0 0 2
Apr 2015 11 0 0 3
Total 85 0 0 15

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  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked