Statistics for "The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting"

Title:

The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting

Author(s):

Weber, Karin;Sparks, Beverley

Date Last Updated:

Monday, February 15, 2010

Statistics are for the period between Thursday, February 1, 2007 and Sunday, May 19, 2013

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
75 0 210 41

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
Australia 36 0 125 8
United States 22 0 41 26
China 15 0 10 3
Russian Federation 1 0 1 0
Singapore 1 0 2 0
Chile 0 0 1 0
United Kingdom 0 0 5 0
Malaysia 0 0 1 0
Germany 0 0 3 0
Spain 0 0 2 0
Finland 0 0 1 0
India 0 0 1 0
Philippines 0 0 2 0
Taiwan 0 0 2 0
Greece 0 0 1 0
Indonesia 0 0 1 0
Thailand 0 0 3 0
Netherlands 0 0 3 0
Japan 0 0 2 0
Turkey 0 0 1 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
May 2013 4 0 12 0
Apr 2013 6 0 12 0
Mar 2013 4 0 10 0
Feb 2013 10 0 8 1
Jan 2013 12 0 11 2
Dec 2012 6 0 8 0
Nov 2012 6 0 10 0
Oct 2012 1 0 7 0
Sep 2012 5 0 8 1
Aug 2012 0 0 12 9
Jul 2012 3 0 8 0
Jun 2012 6 0 4 0
May 2012 3 0 2 1
Total 66 0 112 14

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked