Statistics for "The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting"

Title:

The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting

Author(s):

Weber, Karin;Sparks, Beverley

Date Last Updated:

Monday, February 15, 2010

Statistics are for the period between Thursday, February 1, 2007 and Monday, August 3, 2015

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
218 0 817 89

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 84 0 373 36
Australia 77 0 292 21
China 31 0 35 3
France 18 0 25 21
Netherlands 2 0 10 3
Denmark 1 0 1 1
Lithuania 1 0 0 0
Singapore 1 0 4 0
Europe 1 0 2 0
Russian Federation 1 0 2 0
Germany 1 0 7 0
Brazil 0 0 1 0
Iceland 0 0 1 0
Nepal 0 0 1 0
Norway 0 0 1 0
Iran, Islamic Republic of 0 0 1 0
India 0 0 2 0
Bangladesh 0 0 1 0
Spain 0 0 2 0
Finland 0 0 1 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Aug 2015 0 0 0 0
Jul 2015 3 0 10 3
Jun 2015 7 0 5 2
May 2015 14 0 6 3
Apr 2015 9 0 5 2
Mar 2015 7 0 10 1
Feb 2015 3 0 8 1
Jan 2015 5 0 12 7
Dec 2014 12 0 28 8
Nov 2014 14 0 69 10
Oct 2014 16 0 106 6
Sep 2014 6 0 94 6
Aug 2014 12 0 104 5
Total 108 0 457 54

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked