Statistics for "The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting"

Title:

The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting

Author(s):

Weber, Karin;Sparks, Beverley

Date Last Updated:

Monday, February 15, 2010

Statistics are for the period between Thursday, February 1, 2007 and Tuesday, December 6, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
306 0 916 123

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 117 0 396 39
Australia 80 0 303 23
Unknown 34 0 19 9
China 31 0 67 3
France 29 0 32 37
Italy 4 0 3 5
United Kingdom 3 0 12 0
Russian Federation 2 0 2 0
Netherlands 2 0 10 3
Denmark 1 0 1 1
Lithuania 1 0 0 0
Singapore 1 0 4 0
Europe 1 0 2 0
Germany 1 0 7 0
Brazil 0 0 1 0
Iran, Islamic Republic of 0 0 1 0
India 0 0 2 0
Bangladesh 0 0 1 0
Spain 0 0 2 0
Finland 0 0 1 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Dec 2016 1 0 0 0
Nov 2016 1 0 1 0
Oct 2016 11 0 2 0
Sep 2016 4 0 2 1
Aug 2016 8 0 3 1
Jul 2016 9 0 5 4
Jun 2016 6 0 4 4
May 2016 14 0 8 5
Apr 2016 5 0 6 0
Mar 2016 9 0 14 4
Feb 2016 10 0 11 2
Jan 2016 4 0 12 4
Dec 2015 5 0 11 5
Total 87 0 79 30

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked