Statistics for "The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting"

Title:

The effect of preconsumption mood and service recovery measures on customer evaluations and behavior in a strategic alliance setting

Author(s):

Weber, Karin;Sparks, Beverley

Date Last Updated:

Monday, February 15, 2010

Statistics are for the period between Thursday, February 1, 2007 and Tuesday, September 23, 2014

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
140 0 565 54

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
Australia 62 0 237 14
United States 51 0 229 29
China 21 0 18 3
Denmark 1 0 1 1
Netherlands 1 0 8 3
Singapore 1 0 4 0
Europe 1 0 2 0
Russian Federation 1 0 2 0
Germany 1 0 6 0
Poland 0 0 1 0
Nepal 0 0 1 0
Norway 0 0 1 0
France 0 0 10 0
Bangladesh 0 0 1 0
Spain 0 0 2 0
Finland 0 0 1 0
India 0 0 1 0
Philippines 0 0 2 0
Taiwan 0 0 2 0
Romania 0 0 1 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Sep 2014 5 0 74 5
Aug 2014 12 0 104 5
Jul 2014 8 0 73 1
Jun 2014 5 0 51 2
May 2014 1 0 11 0
Apr 2014 3 0 4 1
Mar 2014 7 0 4 0
Feb 2014 2 0 2 0
Jan 2014 2 0 1 0
Dec 2013 4 0 4 0
Nov 2013 2 0 1 0
Oct 2013 4 0 10 1
Sep 2013 4 0 16 2
Total 59 0 355 17

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked