Statistics for "E-retailing by banks: e-service quality and its importance to customer satisfaction"

Title:

E-retailing by banks: e-service quality and its importance to customer satisfaction

Author(s):

Herington, Carmel Ann;Weaven, Scott Keith W

Date Last Updated:

Wednesday, January 13, 2010

Statistics are for the period between Thursday, February 1, 2007 and Saturday, May 25, 2013

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
137 0 0 47

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
Australia 65 0 0 19
United States 50 0 0 23
China 12 0 0 2
Sweden 3 0 0 0
Ukraine 2 0 0 0
United Kingdom 1 0 0 0
Malaysia 1 0 0 1
India 1 0 0 1
Russian Federation 1 0 0 0
Thailand 1 0 0 0
Hong Kong 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
May 2013 12 0 0 0
Apr 2013 11 0 0 0
Mar 2013 5 0 0 0
Feb 2013 8 0 0 1
Jan 2013 9 0 0 1
Dec 2012 6 0 0 0
Nov 2012 7 0 0 0
Oct 2012 3 0 0 0
Sep 2012 4 0 0 1
Aug 2012 4 0 0 1
Jul 2012 4 0 0 8
Jun 2012 2 0 0 1
May 2012 2 0 0 2
Total 77 0 0 15

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked