Statistics for "Predictors of customer service training in hospitality firms"

Title:

Predictors of customer service training in hospitality firms

Author(s):

Butcher, Kenneth John;Sparks, Beverley;McColl-Kennedy, Janet

Date Last Updated:

Tuesday, February 9, 2010

Statistics are for the period between Thursday, February 1, 2007 and Saturday, August 29, 2015

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
209 0 0 92

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 90 0 0 41
Australia 64 0 0 19
China 32 0 0 3
France 17 0 0 20
Denmark 1 0 0 1
Hong Kong 1 0 0 1
Netherlands 1 0 0 2
Malaysia 1 0 0 0
Europe 1 0 0 0
Canada 1 0 0 0
Italy 0 0 0 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Aug 2015 3 0 0 2
Jul 2015 7 0 0 4
Jun 2015 3 0 0 2
May 2015 15 0 0 1
Apr 2015 12 0 0 4
Mar 2015 10 0 0 2
Feb 2015 4 0 0 2
Jan 2015 5 0 0 3
Dec 2014 7 0 0 4
Nov 2014 12 0 0 4
Oct 2014 12 0 0 2
Sep 2014 4 0 0 2
Aug 2014 3 0 0 2
Total 97 0 0 34

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked