Statistics for "Predictors of customer service training in hospitality firms"

Title:

Predictors of customer service training in hospitality firms

Author(s):

Butcher, Kenneth John;Sparks, Beverley;McColl-Kennedy, Janet

Date Last Updated:

Tuesday, February 9, 2010

Statistics are for the period between Thursday, February 1, 2007 and Wednesday, June 1, 2016

Set a new date range

Start Date
End Date

Overall Statistics

Brief Views Full Views Downloads Click Throughs
254 0 0 115

Set IP address range

Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 107 0 0 44
Australia 67 0 0 21
China 32 0 0 3
France 27 0 0 29
Unknown 6 0 0 4
Italy 6 0 0 3
United Kingdom 2 0 0 3
Denmark 1 0 0 1
Malaysia 1 0 0 0
Russian Federation 1 0 0 0
Europe 1 0 0 0
Canada 1 0 0 0
Netherlands 1 0 0 2
Hong Kong 1 0 0 1

Reorder geographical statistics

Limit results to top countries

Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Jun 2016 0 0 0 0
May 2016 10 0 0 7
Apr 2016 6 0 0 1
Mar 2016 8 0 0 4
Feb 2016 4 0 0 3
Jan 2016 4 0 0 4
Dec 2015 5 0 0 3
Nov 2015 3 0 0 6
Oct 2015 5 0 0 0
Sep 2015 4 0 0 0
Aug 2015 3 0 0 4
Jul 2015 7 0 0 4
Jun 2015 3 0 0 2
Total 62 0 0 38

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked