Statistics for "Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online"

Title:

Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online

Author(s):

Sparks, Beverley;Browning, Victoria

Date Last Updated:

Tuesday, September 14, 2010

Statistics are for the period between Thursday, February 1, 2007 and Sunday, June 26, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
279 3 189 99

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 141 0 81 18
Australia 57 0 44 21
France 21 0 12 26
China 16 0 15 3
Unknown 9 0 16 3
United Kingdom 9 1 2 3
Netherlands 4 2 4 4
Italy 3 0 2 2
Hong Kong 3 0 0 0
Germany 2 0 0 1
Ukraine 2 0 2 2
Russian Federation 2 0 0 3
Denmark 1 0 2 2
Europe 1 0 0 0
Belgium 1 0 0 1
Finland 1 0 0 0
Austria 1 0 0 0
Iceland 1 0 0 1
Barbados 1 0 0 1
New Zealand 1 0 1 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Jun 2016 6 0 4 4
May 2016 10 0 9 5
Apr 2016 3 0 5 0
Mar 2016 6 0 4 2
Feb 2016 6 0 5 2
Jan 2016 5 0 6 3
Dec 2015 3 0 9 4
Nov 2015 7 0 5 5
Oct 2015 10 0 3 5
Sep 2015 6 0 6 1
Aug 2015 10 0 3 1
Jul 2015 8 0 5 4
Jun 2015 3 0 5 2
Total 83 0 69 38

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked