Statistics for "Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online"

Title:

Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online

Author(s):

Sparks, Beverley;Browning, Victoria

Date Last Updated:

Tuesday, September 14, 2010

Statistics are for the period between Thursday, February 1, 2007 and Wednesday, May 6, 2015

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
205 3 123 67

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 106 0 51 17
Australia 53 0 40 17
China 14 0 11 3
France 8 0 4 9
United Kingdom 4 1 2 2
Netherlands 4 2 4 4
Hong Kong 3 0 0 0
Germany 2 0 0 1
Ukraine 2 0 2 2
Denmark 1 0 2 2
Singapore 1 0 1 1
Russian Federation 1 0 0 0
Europe 1 0 0 0
Belgium 1 0 0 1
Finland 1 0 0 0
Austria 1 0 0 0
Iceland 1 0 0 1
Barbados 1 0 0 1
Brazil 0 0 1 0
Turkey 0 0 1 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
May 2015 1 0 0 0
Apr 2015 6 0 6 2
Mar 2015 11 0 3 2
Feb 2015 7 0 3 1
Jan 2015 4 0 5 2
Dec 2014 11 0 5 3
Nov 2014 16 0 9 3
Oct 2014 7 0 9 4
Sep 2014 5 0 5 2
Aug 2014 14 0 6 4
Jul 2014 8 0 2 0
Jun 2014 1 0 5 1
May 2014 2 0 3 0
Total 93 0 61 24

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked