Statistics for "Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online"

Title:

Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online

Author(s):

Sparks, Beverley;Browning, Victoria

Date Last Updated:

Tuesday, September 14, 2010

Statistics are for the period between Thursday, February 1, 2007 and Wednesday, December 7, 2016

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
311 3 206 104

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 148 0 87 18
Australia 57 0 44 21
Unknown 33 0 24 9
France 21 0 12 26
China 17 0 18 3
United Kingdom 9 1 2 3
Netherlands 4 2 4 4
Germany 3 0 1 1
Hong Kong 3 0 0 0
Italy 3 0 2 2
Russian Federation 2 0 0 3
Ukraine 2 0 2 2
Denmark 1 0 2 2
Europe 1 0 0 0
Belgium 1 0 0 1
Finland 1 0 0 0
Austria 1 0 0 0
New Zealand 1 0 1 0
Iceland 1 0 0 1
Barbados 1 0 0 1

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Dec 2016 1 0 0 0
Nov 2016 3 0 1 0
Oct 2016 8 0 3 1
Sep 2016 9 0 3 1
Aug 2016 8 0 4 1
Jul 2016 8 0 7 5
Jun 2016 7 0 4 4
May 2016 10 0 9 5
Apr 2016 3 0 5 0
Mar 2016 6 0 4 2
Feb 2016 6 0 5 2
Jan 2016 5 0 6 3
Dec 2015 3 0 9 4
Total 77 0 60 28

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked