Statistics for "Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online"

Title:

Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online

Author(s):

Sparks, Beverley;Browning, Victoria

Date Last Updated:

Tuesday, September 14, 2010

Statistics are for the period between Thursday, February 1, 2007 and Saturday, August 29, 2015

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
227 3 136 72

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 120 0 61 17
Australia 54 0 42 18
China 15 0 11 3
France 12 0 5 12
United Kingdom 4 1 2 2
Netherlands 4 2 4 4
Hong Kong 3 0 0 0
Germany 2 0 0 1
Ukraine 2 0 2 2
Russian Federation 2 0 0 0
Denmark 1 0 2 2
Italy 1 0 0 1
Singapore 1 0 1 1
Europe 1 0 0 0
Belgium 1 0 0 1
Finland 1 0 0 0
Iceland 1 0 0 1
Barbados 1 0 0 1
Austria 1 0 0 0
Brazil 0 0 1 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Aug 2015 9 0 2 0
Jul 2015 8 0 5 4
Jun 2015 3 0 5 2
May 2015 6 0 2 0
Apr 2015 6 0 6 2
Mar 2015 11 0 3 2
Feb 2015 7 0 3 1
Jan 2015 4 0 5 2
Dec 2014 11 0 5 3
Nov 2014 16 0 9 3
Oct 2014 7 0 9 4
Sep 2014 5 0 5 2
Aug 2014 14 0 6 4
Total 107 0 65 29

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked