Statistics for "Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online"

Title:

Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online

Author(s):

Sparks, Beverley;Browning, Victoria

Date Last Updated:

Tuesday, September 14, 2010

Statistics are for the period between Thursday, February 1, 2007 and Saturday, April 19, 2014

Set a new date range

Start Date
End Date

Overall Statistics

Brief Views Full Views Downloads Click Throughs
117 3 59 43

Set IP address range

Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 55 0 14 15
Australia 41 0 35 14
China 5 0 6 3
United Kingdom 2 1 1 1
Hong Kong 2 0 0 0
Netherlands 2 2 0 0
Germany 2 0 0 1
Barbados 1 0 0 1
Singapore 1 0 1 1
Russian Federation 1 0 0 0
Europe 1 0 0 0
Belgium 1 0 0 1
France 1 0 0 0
Finland 1 0 0 0
Austria 1 0 0 0
Norway 0 0 2 1

Reorder geographical statistics

Limit results to top countries

Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Apr 2014 2 0 3 1
Mar 2014 4 0 6 1
Feb 2014 3 0 3 0
Jan 2014 2 0 2 0
Dec 2013 2 0 6 0
Nov 2013 1 0 5 1
Oct 2013 2 0 3 3
Sep 2013 2 0 7 0
Aug 2013 2 0 5 1
Jul 2013 4 0 5 1
Jun 2013 3 0 4 0
May 2013 6 0 5 1
Apr 2013 6 0 3 0
Total 39 0 57 9

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked