Statistics for "Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online"

Title:

Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online

Author(s):

Sparks, Beverley;Browning, Victoria

Date Last Updated:

Tuesday, September 14, 2010

Statistics are for the period between Thursday, February 1, 2007 and Wednesday, June 19, 2013

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
98 3 20 37

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 47 0 2 15
Australia 33 0 14 11
China 4 0 4 3
United Kingdom 2 1 0 1
Hong Kong 2 0 0 0
Netherlands 2 2 0 0
Germany 2 0 0 1
Austria 1 0 0 0
Barbados 1 0 0 1
Finland 1 0 0 0
France 1 0 0 0
Belgium 1 0 0 1
Russian Federation 1 0 0 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Jun 2013 2 0 3 0
May 2013 6 0 5 1
Apr 2013 6 0 3 0
Mar 2013 2 0 1 0
Feb 2013 5 0 1 1
Jan 2013 3 0 2 2
Dec 2012 2 0 1 1
Nov 2012 1 0 5 1
Oct 2012 3 0 1 0
Sep 2012 2 0 2 1
Aug 2012 2 0 0 8
Jul 2012 3 0 0 0
Jun 2012 2 0 0 0
Total 39 0 24 15

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked