Statistics for "Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online"

Title:

Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online

Author(s):

Sparks, Beverley;Browning, Victoria

Date Last Updated:

Tuesday, September 14, 2010

Statistics are for the period between Thursday, February 1, 2007 and Wednesday, July 23, 2014

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Overall Statistics

Brief Views Full Views Downloads Click Throughs
125 3 72 44

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Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 60 0 20 15
Australia 44 0 39 14
China 5 0 6 3
United Kingdom 2 1 2 1
Netherlands 2 2 0 0
Hong Kong 2 0 0 0
Germany 2 0 0 1
Austria 1 0 0 0
Singapore 1 0 1 1
Russian Federation 1 0 0 0
Europe 1 0 0 0
Belgium 1 0 0 1
France 1 0 0 0
Finland 1 0 0 0
Barbados 1 0 0 1
Denmark 0 0 1 1
Norway 0 0 2 1
Turkey 0 0 1 0

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Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Jul 2014 4 0 1 0
Jun 2014 1 0 5 1
May 2014 2 0 3 0
Apr 2014 4 0 8 2
Mar 2014 4 0 6 1
Feb 2014 3 0 3 0
Jan 2014 2 0 2 0
Dec 2013 2 0 6 0
Nov 2013 1 0 5 1
Oct 2013 2 0 3 3
Sep 2013 2 0 7 0
Aug 2013 2 0 5 1
Jul 2013 4 0 5 1
Total 33 0 59 10

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked