Statistics for "Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online"

Title:

Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online

Author(s):

Sparks, Beverley;Browning, Victoria

Date Last Updated:

Tuesday, September 14, 2010

Statistics are for the period between Thursday, February 1, 2007 and Thursday, December 18, 2014

Set a new date range

Start Date
End Date

Overall Statistics

Brief Views Full Views Downloads Click Throughs
173 3 104 59

Set IP address range

Geographic Statistics

Country Brief Views Full Views Downloads Click Throughs
United States 89 0 40 17
Australia 49 0 40 16
China 9 0 7 3
France 4 0 1 4
Netherlands 4 2 4 4
United Kingdom 3 1 2 1
Hong Kong 3 0 0 0
Germany 2 0 0 1
Ukraine 2 0 2 2
Denmark 1 0 2 2
Singapore 1 0 1 1
Russian Federation 1 0 0 0
Europe 1 0 0 0
Belgium 1 0 0 1
Finland 1 0 0 0
Barbados 1 0 0 1
Austria 1 0 0 0
Brazil 0 0 1 0
Norway 0 0 2 1
Turkey 0 0 1 0

Reorder geographical statistics

Limit results to top countries

Monthly statistics for the last twelve months

Month Brief Views Full Views Downloads Click Throughs
Dec 2014 3 0 2 2
Nov 2014 16 0 9 3
Oct 2014 7 0 9 4
Sep 2014 5 0 5 2
Aug 2014 14 0 6 4
Jul 2014 8 0 2 0
Jun 2014 1 0 5 1
May 2014 2 0 3 0
Apr 2014 4 0 8 2
Mar 2014 4 0 6 1
Feb 2014 3 0 3 0
Jan 2014 2 0 2 0
Dec 2013 2 0 6 0
Total 71 0 66 19

Definition of Terms

  • Brief View: Default publication record
  • Full View: Expanded publication details
  • Download: Attached file which has been opened
  • Click Through: Link to publisher's website which has been clicked